Taking orders through an internet outage
Every outage stopped service at the counter, and the kitchen worked from handwritten dockets that got misread.
What the work involves
- Register with a true offline mode: orders continue and sync when the line returns
- Access points, cabling and guest Wi-Fi kept separate from the payment network
- Kitchen tickets generated from the same order, with modifiers and course timing
- Menu site the manager updates in minutes, with structured data for search
- Receipt-time feedback prompt that routes complaints privately
Offline
service continues, then syncs automatically
Separate
guest Wi-Fi from the till network
Same order
drives the counter and the kitchen
A composite of work we do for businesses like this, not an account of one named client. Figures describe what's delivered, not a specific customer's results. Ask us for references and we'll put you in touch with clients directly.