Refund & Cancellation Policy

This policy explains billing, cancellation and refunds for Nubevo Consulting, Inc. subscriptions and project work.

Subscriptions

• Monthly plans are billed in advance and renew each month until cancelled.
• Annual plans are billed yearly and include two months free versus monthly.
• Per-user charges are based on active seats during the billing period.

Cancellation

You can cancel anytime from your portal billing page. Monthly plans stop renewing at the end of the current period; annual plans run through the paid term. Service continues until the period ends — cancelling stops future charges, it does not refund the current period.

No refunds

All fees are non-refundable. Payments for subscriptions (monthly or annual), pass-through charges (software licenses, voice/SMS usage, hardware) and project work are final once charged and are not eligible for refund or credit, except where a refund is required by applicable law.

• Subscription fees are charged in advance and are non-refundable, including for partial periods after cancellation.
• Annual plans are non-refundable for the remainder of the term.
• Usage and pass-through charges are non-refundable once incurred.
• Project deposits and completed work are non-refundable.

Questions

Contact support@nubevo.com or call +1 (929) 668-2386.